Also a fit
Answers from council records, with the source shown.
UNCODE, an Adelaide AI consultancy, builds AI agents for local government councils. Agents answer policy and records questions from approved documents and show the source, check contractor invoices and track staff credentials. A person approves anything that matters.
Local government
What changes in local government.
Today
- Repeated resident enquiriesCustomer teams answer similar questions on permits, rates and services, often by searching old documents.
- Policy and procedure searchingStaff hunt through policies, delegations and procedures to confirm the current rule.
- Contractor invoice processingInvoices for works and services are keyed in and matched to orders by hand.
- Staff and volunteer credentialsLicences, working-with-children checks and tickets need checking and filing for field and library staff.
With UNCODE
- Policy answersStaff ask about policies and procedures and receive answers that cite the approved council document.
- Contractor invoicesInvoices are extracted and matched to purchase orders before payment is approved.
- Credential checksLicences, tickets and clearance checks are read, verified and filed for outdoor, library and community staff.
- Oversight of AI usePublic bodies get a clear record of which AI tools staff use and what rules apply.
Where to start
Start with one team.
- Customer serviceBegin with an assistant that answers common requests from approved council pages and policies.
- Finance and procurementBegin with contractor invoices, extracted and checked before they reach the approver.
- People and governanceBegin with credential checks for field staff, and a record of AI use across the council.
Solutions
What suits local government.
- Policy answersStaff ask about policies and procedures and receive answers that cite the approved council document.
- Contractor invoicesInvoices are extracted and matched to purchase orders before payment is approved.
- Credential checksLicences, tickets and clearance checks are read, verified and filed for outdoor, library and community staff.
- Oversight of AI usePublic bodies get a clear record of which AI tools staff use and what rules apply.
- Can it trace an answer to the source?Source checked
- What if information is missing?Hands over
- Can it access restricted material?Access checked
- Is it ready for your team's tools?Deployed
Test and deploy
Find the gaps, then go live.
We test real tasks, edge cases and attempts to push the work outside its role. Once it passes review, it goes where your team works and we keep watching how it performs.
Make council knowledge easy to use.
Share where your teams lose time searching and re-keying. We will suggest a sensible first agent.